Portuguese Credit Collections Specialist (Hybrid)

Best Foam Fabricators, Inc.; Lisboa; Hybrid; EUR 26,000 - 46,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

BFF Bank spa, Portugal, is seeking a Specialist, Credit Collection to join its international team and focus on the Portuguese market. You will support credit management, negotiate payment plans, and monitor debtor accounts.

The role requires native Portuguese, English at B2 level or higher, advanced Excel, and a Bachelor’s degree in Business Admin or Law. Hybrid work model with 3 days in office and 2 days from home.

Qualifications

• 2–3 years of experience in credit monitoring or debt collection.
• Native Portuguese speaker with English at B2+ level.
• Advanced Excel skills and strong analytical abilities.
• Bachelor’s degree in Business Admin, Law or related field.

Responsibilities

• Support the Credit Management Manager in handling portfolio activities and debtor relationships.
• Participate in negotiations of payment plans.
• Send payment reminders and manage debtors' feedback.
• Upload and update invoice statuses in the system.
• Verify and monitor debtors' accounts.
• Track exposure volumes and portfolio performance.
• Collaborate with the internal Legal Department on initiation and management of legal actions.
• Request supporting documentation related to receivables purchased by the Bank.
• Maintain and update information within internal IT tools, including invoice status, negotiation stages, payment allocation, and related activities.
• Manage retrocessions to be paid by clients.

Skills

Portuguese (native)

English (B2)

Analytical skills

Organizational skills

Proactive mindset

Interpersonal skills

Teamwork

Problem solving

Education

Bachelor's Degree in Business Administration, Law, or related field

Tools

Excel

Job description

BFF Bank spa, Portugal, is seeking a Specialist, Credit Collection to join its international team and focus on the Portuguese market. You will support credit management, negotiate payment plans, and monitor debtor accounts.

The role requires native Portuguese, English at B2 level or higher, advanced Excel, and a Bachelor’s degree in Business Admin or Law. Hybrid work model with 3 days in office and 2 days from home.