French-Speaking Credit & Collections Specialist

Linde Europe; Porto; On-site; EUR 24,000 - 32,000; Full time

Job summary

Linde Global Services is seeking a Credit & Collection Representative fluent in French to manage debt collection and customer inquiries from Porto (Maia), Portugal. You will handle email requests, communicate payment options, and verify invoices, while coordinating with back office for addresses, credit limits, and pricing updates.

The role requires French native proficiency and English at B2 level, with 3+ years in customer service.

Qualifications

• Minimum required Secondary school (High School)
• University degree preferred
• Fluent in French and English (B2)
• 3+ years customer service experience
• Basic SAP/ERP/Salesforce knowledge
• Excel knowledge (Pivot Tables, Formulas, VLOOKUPs) advantageous
• Proactive and detail oriented

Responsibilities

• Collect debt and manage incoming requests via email.
• Inform customers and provide payment solutions.
• Check invoices and customer requests for accuracy.
• Coordinate with Back Office and credit teams on addresses, credit limits, and prices.

Skills

French (native)

English (B2)

Customer service experience

Attention to detail

Proactive

Education

Secondary school

University degree

Tools

SAP

ERP

Salesforce

Excel

Job description

Linde Global Services is seeking a Credit & Collection Representative fluent in French to manage debt collection and customer inquiries from Porto (Maia), Portugal. You will handle email requests, communicate payment options, and verify invoices, while coordinating with back office for addresses, credit limits, and pricing updates.

The role requires French native proficiency and English at B2 level, with 3+ years in customer service.