Credit & Collections Specialist - French Speaker

Linde PLC; Porto; On-site; EUR 32,000 - 45,000; Full time

Job summary

Linde plc in Porto is seeking a Credit & Collection Representative to manage debt collection, process incoming requests by email, and ensure timely payments. You will coordinate with back office and credit teams to update addresses, credit limits and prices, while providing clear payment solutions to customers.

The role requires native French, English at B2 (mandatory), and a proactive, data-driven mindset.

Qualifications

• Native French and English (B2) are mandatory.
• Minimum secondary education; a university degree is preferable.
• 3 years of customer service experience handling customer complaints.
• Basic knowledge of SAP/ERP/Salesforce is preferred.
• Excel skills including Pivot Tables, Formulas, VLOOKUPs and conditionals are desirable.
• Proactive, responsive and detail oriented.
• Data accuracy is essential.

Responsibilities

• Collect debt, receive and process incoming requests via email.
• Inform/provide solutions to customers regarding payments.
• Check incorrect customer requests and invoices when needed.
• Coordinate with Back office and credit teams for updates (addresses, credit limits, prices).

Skills

Native French

English (B2)

Customer service experience

Excel

Proactive and detail oriented

Data accuracy

Education

Secondary school

University degree

Tools

SAP

Salesforce

ERP

Job description

Linde plc in Porto is seeking a Credit & Collection Representative to manage debt collection, process incoming requests by email, and ensure timely payments. You will coordinate with back office and credit teams to update addresses, credit limits and prices, while providing clear payment solutions to customers.

The role requires native French, English at B2 (mandatory), and a proactive, data-driven mindset.