Brokerage Admin & Customs Assistant (Evenings)

Ups; Póvoa de Varzim; On-site; EUR 14,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Continuous training

Career advancement opportunities

Job summary

UPS in Porto is seeking an administrative specialist for the Brokerage department to enhance service quality and customer satisfaction by handling documentation, coordinating with customers, and maintaining accurate records for customs clearance. You will work closely with internal teams to ensure timely processing of shipments.

The role emphasizes English (B1 preferred) and Portuguese fluency, MS Office proficiency, and a results-oriented, problem-solving mindset in a dynamic environment.

Qualifications

• Intermediate level (B1) of English (written and spoken) - preferred.
• Completion of secondary education (12th grade) - preferred.
• Fluency in Portuguese.
• Practical knowledge of Microsoft Office.
• Results-oriented.
• Problem-solving skills.
• Team spirit.

Responsibilities

• Contact customers to obtain the necessary information for customs clearance.
• Ensure all documentation complies with EU customs regulations.
• Communicate clearly with customers about duties, taxes, and customs clearance procedures.
• Maintain accurate records of communications and customs clearance documents.
• Collaborate with internal teams to facilitate timely clearance of shipments.

Skills

Portuguese fluency

English (B1) preferred

MS Office proficiency

Results-oriented

Problem-solving

Team spirit

Education

Completion of secondary education (12th grade) - preferred

Tools

Microsoft Office

Job description

UPS in Porto is seeking an administrative specialist for the Brokerage department to enhance service quality and customer satisfaction by handling documentation, coordinating with customers, and maintaining accurate records for customs clearance. You will work closely with internal teams to ensure timely processing of shipments.

The role emphasizes English (B1 preferred) and Portuguese fluency, MS Office proficiency, and a results-oriented, problem-solving mindset in a dynamic environment.