Brokerage Rater

E25 Portugal Lda; Porto; On-site; EUR 22,000 - 32,000; Full time

Job summary

UPS Porto is seeking a motivated candidate to join the Brokerage department and perform administrative tasks for international shipments. You will support customs clearance and coordinate arrivals while helping the overnight team maintain accuracy and efficiency.

Key requirements include fluent Portuguese, basic English (B1), and MS Office proficiency; prior customs experience is a plus. This permanent role offers ongoing training and development opportunities.

Qualifications

• Customs certification preferred.
• Previous experience in a customs environment.
• Intermediate English (B1) written and spoken preferred.
• High school diploma or equivalent preferred.
• Fluent Portuguese language skills.
• Working knowledge of Microsoft Office.
• Results-oriented mindset.
• Problem-solving skills.
• Teamwork spirit.

Responsibilities

• Perform general brokerage tasks and assess duties and taxes for international package imports.
• Prepare and coordinate arrangements for aircraft/truck arrivals and communications with customs.
• Ensure that customs duties and tax assessments comply with local regulations.
• Contact customers to obtain information required for customs clearance of shipments.
• Prepare reports and support the supervisor in managing the overnight team.
• Resolve issues related to customs declarations and cargo manifests.
• Perform other technical and administrative duties related to the role.

Skills

Fluent Portuguese

English (B1)

Results-oriented

Problem-solving

Teamwork

Education

High school diploma or equivalent

Customs certification preferred

Tools

Microsoft Office

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

We are looking for someone to help us improve our services and customer satisfaction by performing administrative tasks within the Brokerage department. You will be part of this team! Do you enjoy working in a dynamic and stimulating environment with new challenges to solve every day? Do you consider yourself someone who can handle complex situations and work effectively under established deadlines?

What will you do each day?

• Perform general brokerage tasks and assess duties and taxes for international package imports.
• Prepare and coordinate the necessary arrangements for aircraft/truck arrivals and the related communications with Customs.
• Ensure that customs duties and tax assessments comply with local customs and tax regulations.
• Contact customers when necessary to obtain the information required for customs clearance of shipments.
• Prepare reports and support the supervisor in managing and organizing the overnight team.
• Resolve issues related to customs declarations and cargo manifests.
• Perform other technical and administrative duties related to the role.

What do we offer?

• Competitive salary
• Ongoing training and development
• Our internal promotion policy provides excellent career advancement opportunities

What are we looking for?

• Customs certification preferred
• Previous experience in a customs environment
• Intermediate level of English (B1), both written and spoken, preferred
• High school diploma or equivalent preferred
• Fluent Portuguese language skills
• Working knowledge of Microsoft Office
• Results-oriented mindset
• Problem-solving skills
• Teamwork spirit

Working hours:

Tuesday to Friday, 5:00 AM to 1:00 PM

How We Recruit

At UPS, equal opportunity, fair treatment, and an inclusive work environment are extremely important. We are committed to a policy of fair treatment in hiring, training, promotion, and compensation based on merit, experience, and other job-related criteria.

We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation, or gender identity.

A Little About Our Business

Founded in 1907 as a messenger company in the United States, UPS has grown into a global organization with one of the world's most recognized and admired brands. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters.

UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.