Braga-Based French Customer Support Specialist - Hybrid

Cbtalents; Guimarães; Hybrid; EUR 12,000 - 19,000; Full time

Benefits offered by this job

Health insurance

Meal allowance

Transportation allowance

Performance-based bonuses

Career advancement opportunities

Job summary

A company in the customer support sector is recruiting a Customer Interaction Specialist to manage communications primarily in French. The role offers a full-time, hybrid setup in Braga, Portugal. The ideal candidate should be a native French speaker and a resident of the region with valid work authorization. The position entails handling customer inquiries predominantly through phone, email, and chat, with a focus on providing top-notch service. Great benefits including health insurance and performance-based bonuses are offered, starting January 8, 2026.

Qualifications

• Must be a native French speaker with C2 level proficiency.
• Residents of Braga with valid work authorization in Portugal are required.
• Previous experience in customer service is a plus but not mandatory.

Responsibilities

• Serve as the voice of the company for the French market.
• Manage customer interactions via phone, email, and chat.
• Provide high-quality assistance and solutions to customer inquiries.

Skills

Fluent French (Native/C2 level)

Communication skills

Customer service

Job description

A company in the customer support sector is recruiting a Customer Interaction Specialist to manage communications primarily in French. The role offers a full-time, hybrid setup in Braga, Portugal. The ideal candidate should be a native French speaker and a resident of the region with valid work authorization. The position entails handling customer inquiries predominantly through phone, email, and chat, with a focus on providing top-notch service. Great benefits including health insurance and performance-based bonuses are offered, starting January 8, 2026.