Bilingual Technical Support Specialist (Fr/En) — Porto

Cb Talents

Porto

On-site

EUR 26,000 - 36,000

Full time

4 days ago
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Job summary

CB Talents in Porto is seeking a Technical Support Specialist fluent in French and proficient in English to join our advanced support team. The role emphasizes deep-dive troubleshooting, documenting solutions, and guiding customers through complex system updates.

You will collaborate with global teams, analyze intricate issues, and maintain high service standards from Porto. Local Portuguese working papers required to start immediately.

Qualifications

  • Fluent in French and proficient in English.
  • Strong problem-solving and documentation skills.
  • Experience in technical support or customer service.

Responsibilities

  • Troubleshoot complex system updates and issues.
  • Document solutions clearly for internal and external use.
  • Guide customers through product updates and fixes.

Skills

French
English

Job description

CB Talents in Porto is seeking a Technical Support Specialist fluent in French and proficient in English to join our advanced support team. The role focuses on deep-dive troubleshooting, documenting solutions, and guiding customers through complex system updates.

You will collaborate with global teams, analyze intricate issues, and maintain high service standards from Porto. Local Portuguese working papers required to start immediately.

Bilingual Technical Support Specialist (Fr/En) — Porto • Porto, Portuguese Republic, PT

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