Bilingual Tech Support Specialist (FR/EN) – Porto
Cb Talents
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Job summary
CB Talents in Porto is seeking a Technical Support Specialist fluent in French and proficient in English to join our advanced support team. The role emphasizes deep-dive troubleshooting, documenting solutions, and guiding customers through complex system updates.
You will collaborate with global teams, analyze intricate issues, and maintain high service standards from Porto. Local Portuguese working papers required to start immediately.
Qualifications
- Fluent in French and proficient in English.
- Strong problem-solving and documentation skills.
- Experience in technical support or customer service.
Responsibilities
- Troubleshoot complex system updates and issues.
- Document solutions clearly for internal and external use.
- Guide customers through product updates and fixes.
Skills
Job description
CB Talents in Porto is seeking a Technical Support Specialist fluent in French and proficient in English to join our advanced support team. The role emphasizes deep-dive troubleshooting, documenting solutions, and guiding customers through complex system updates.
You will collaborate with global teams, analyze intricate issues, and maintain high service standards from Porto. Local Portuguese working papers required to start immediately.
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