Bilingual Support Agent: Portuguese & English (Covilhã)

Cross Border Talents

Covilhã

On-site

EUR 15,000 - 20,000

Full time

14 days+

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Benefits offered by this job

Meal allowance on a pre-paid card
Annual holiday and Christmas bonuses
Private health and dental insurance
22 vacation days per year
Long-term career growth

Job summary

A leading customer support services company is hiring Bilingual Customer Support representatives in Covilhã. You will provide support in both Portuguese and English while enjoying perks like paid training, flexible shifts, and private health insurance. Ideal candidates are friendly, adaptable, and passionate about helping others. Join a dynamic team and grow your career with us!

Qualifications

  • Fluent in Portuguese (Europe) and B2+ in English.
  • Friendly, adaptable, and solution-focused.

Responsibilities

  • Deliver outstanding support by phone, email, or chat.
  • Guide customers and answer questions about products and services.
  • Learn quickly through fully paid training.

Skills

Fluent in Portuguese
B2+ in English
Adaptability
Customer service skills

Job description

Are you fluent in Portuguese (Europe) and English (B2+)? Love helping people and solving problems? Step into a dynamic support role where your language skills shine!

What You'll Do:

  • Deliver outstanding support by phone, email, or chat.
  • Guide customers and answer questions about products and services.
  • Learn quickly through fully paid training.
  • Join a multicultural, energetic work environment.

Perks:

  • Flexible shifts, Monday to Sunday, 8h20h.
  • Meal allowance on a pre-paid card.
  • Annual holiday and Christmas bonuses.
  • Private health and dental insurance after starting.
  • 22 vacation days per year.
  • Long-term career growth (with contract extension and potential for permanence).
  • Modern office in Covilhã, local candidates only!

Who You Are:

  • Fluent in Portuguese (Europe) and B2+ in English.
  • Based in or near Covilhã.
  • Friendly, adaptable, and solution-focused.

Ready to grow your career? Apply now and join our team in Covilhã!

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