Lisbon Spanish Customer Support Specialist | Multilingual

smart-recruitments; Lisboa; Presencial; EUR 16 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance from day one

Meal allowance included

Monthly holiday/Christmas allowances

Initial English training

Resumo da oferta

smart-recruitments is hiring a Spanish Customer Support Specialist in Lisbon. You will assist customers with account-related questions, billing inquiries, and technical troubleshooting while delivering a positive experience.

Fluency requirements include Spanish with Basque/Catalan/Valencian or Galician, or English at B1+. The role is full-time in Lisbon, with 40-hour weeks, rotating shifts, and health insurance from day one.

Qualificações

• Strong communication and problem-solving skills.
• Comfortable working with technology and digital platforms.
• Customer-oriented mindset.
• Ability to work in a fast-paced, international environment.

Responsabilidades

• Assist customers with account-related questions and billing enquiries.
• Provide technical troubleshooting and product/service information.
• Ensure a positive customer experience through professional support.

Conhecimentos

Communication skills

Problem-solving

Tech platforms

Customer focus

International experience

Descrição da oferta de emprego

smart-recruitments is hiring a Spanish Customer Support Specialist in Lisbon. You will assist customers with account-related questions, billing inquiries, and technical troubleshooting while delivering a positive experience.

Fluency requirements include Spanish with Basque/Catalan/Valencian or Galician, or English at B1+. The role is full-time in Lisbon, with 40-hour weeks, rotating shifts, and health insurance from day one.