B2B Digital Advertising Support Specialist

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Health insurance from day one

22 days annual leave + holidays

Renewable 12-month contract

Job summary

Savior Artigos Texteis Lda in Lisbon, Portugal is seeking to hire an English-speaking customer support representative. This full-time role offers an exposure to digital advertising and B2B support, helping businesses resolve advertising and product issues via live chat, email and phone.

You will join an international team on rotating shifts from 06:00 to 00:00, receive a structured training and a total monthly package of 1,227.32 EUR gross, including base salary and bonuses, with health

Qualifications

• Experience in customer service, technical support, or related roles.
• Willingness to learn new digital tools and platforms.
• Strong communication and multitasking skills.
• Fluent English required.

Responsibilities

• Support businesses via live chat, email and phone.
• Troubleshoot advertising and product issues.
• Guide customers through digital advertising tools.
• Provide pre- and post-sales support.
• Identify recurring problems and propose solutions.
• Make outbound calls as needed to resolve issues.
• Help improve overall customer experience.

Skills

Customer service

Problem solving

Communication

Multitasking

English fluency

Job description

Savior Artigos Texteis Lda in Lisbon, Portugal is seeking to hire an English-speaking customer support representative. This full-time role offers an exposure to digital advertising and B2B support, helping businesses resolve advertising and product issues via live chat, email and phone.

You will join an international team on rotating shifts from 06:00 to 00:00, receive a structured training and a total monthly package of 1,227.32 EUR gross, including base salary and bonuses, with health