B2B Ad Tech Support — English (Lisbon)

CB Talents; Setúbal; On-site; EUR 10,000 - 14,000; Full time

Benefits offered by this job

Health insurance from day one

Annual leave

Meal allowance

Contract length

Total package

Holiday bonus

Christmas bonus

Job summary

CB Talents in Lisbon, Portugal is hiring for an English-speaking customer support role focused on digital advertising and B2B support. This full-time position offers a 40-hour week, rotating shifts from 06:00 to 00:00 and a €1,227.32 total monthly package with benefits, including health insurance and 22 days leave.

You'll help businesses troubleshoot advertising tools, guide them through products, and learn on the job with structured training.

Qualifications

• English fluency required.
• Experience in customer service, technical support, or sales.
• Willingness to learn digital tools.
• Strong communication and multitasking skills.
• Curiosity about technology or digital advertising.

Responsibilities

• Support businesses via live chat, email and phone.
• Troubleshoot advertising and product issues.
• Guide customers through digital advertising tools and features.
• Provide pre- and post-sales support.
• Identify recurring problems and help find solutions.
• Make outbound calls when needed to ensure issues are resolved.
• Help improve overall customer experience.

Skills

Fluent English

Customer service experience

Troubleshooting

Communication skills

Multitasking

Tech/digital advertising interest

Job description

CB Talents in Lisbon, Portugal is hiring for an English-speaking customer support role focused on digital advertising and B2B support. This full-time position offers a 40-hour week, rotating shifts from 06:00 to 00:00 and a €1,227.32 total monthly package with benefits, including health insurance and 22 days leave.

You'll help businesses troubleshoot advertising tools, guide them through products, and learn on the job with structured training.