Lisbon Ad Tech Support Specialist – English & Campaigns

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Daily meal allowance

Welcome bonus

Career growth in ad-tech

Job summary

Savior Artigos Texteis Lda in Lisbon is recruiting for an English-speaking B2B support role in an advertising tech environment. You will help advertisers optimize campaigns, resolve issues, and ensure a smooth customer experience from first contact to resolution.

Ideal candidates have hands-on paid campaign management experience, a Marketing degree, and a customer-first mindset. This onsite Lisbon role offers a competitive salary, daily meal allowance, a welcome bonus, and growth in a

Qualifications

• Fluent English, written and spoken.
• Hands-on experience in paid campaign management (mandatory).
• A degree in Marketing or a related field.
• Experience in digital marketing or in a contact centre for an advertising tech company is a strong plus.

Responsibilities

• Troubleshoot advertising products end to end and support advertisers by email and chat.
• Own each case through to resolution, working with in-house Product Operations and Engineering teams.
• Drive customer satisfaction and service quality at every stage of the case.
• Meet service levels and help deliver fast, high-quality resolutions.
• Work with technical specialists to educate advertisers on product features and common issues.

Skills

Paid campaign management

Customer service

Social media literacy

Teamwork

Education

Marketing or related field degree

Tools

CRM tools

Job description

Savior Artigos Texteis Lda in Lisbon is recruiting for an English-speaking B2B support role in an advertising tech environment. You will help advertisers optimize campaigns, resolve issues, and ensure a smooth customer experience from first contact to resolution.

Ideal candidates have hands-on paid campaign management experience, a Marketing degree, and a customer-first mindset. This onsite Lisbon role offers a competitive salary, daily meal allowance, a welcome bonus, and growth in a