B2B AdTech Support Specialist – Lisbon (English)

CB Talents SP; Lisboa; On-site; EUR 10,000 - 14,000; Full time

Benefits offered by this job

Health insurance from day one

Meal allowance

22 days annual leave

Job summary

CB Talents SP in Lisbon is hiring for an English-speaking customer support role focused on digital advertising tools. You'll help businesses resolve issues, learn about online platforms, and guide them through product features.

This full-time position offers structured training, a 40-hour week, rotating shifts 06:00–00:00, health insurance, and a path to permanent employment after two years.

Responsibilities

• Support businesses through live chat, email, and phone
• Troubleshoot advertising and product-related issues
• Guide customers through digital advertising tools and features
• Provide pre- and post-sales support
• Identify recurring problems and help find solutions
• Make outbound calls when needed to ensure issues are properly resolved
• Help improve the overall customer experience

Job description

CB Talents SP in Lisbon is hiring for an English-speaking customer support role focused on digital advertising tools. You'll help businesses resolve issues, learn about online platforms, and guide them through product features.

This full-time position offers structured training, a 40-hour week, rotating shifts 06:00–00:00, health insurance, and a path to permanent employment after two years.