English Ads Support Specialist — Digital Advertising

Savior Artigos Texteis Lda; Setúbal; In loco; EUR 12.000 - 15.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance from day one

Meal allowance

22 days annual leave + public holidays

Permanent contract after 2 years

Descrizione del lavoro

Savior Artigos Texteis Lda in Lisbon is seeking an English-speaking Customer Support Agent to join an international team supporting a leading social media and digital advertising platform.

You’ll help businesses solve advertising-related issues, learn digital tools, and gain hands-on experience across customer experience, technology, and B2B support, with structured training and a path to permanent employment.

Competenze

• Fluent English required.
• Experience in customer service, technical support, or sales is a plus.
• Comfortable learning new digital tools and platforms.
• Strong communication and multitasking skills.
• Curious about technology, social media, or digital advertising.

Mansioni

• Support businesses through live chat, email, and phone.
• Troubleshoot advertising and product-related issues.
• Guide customers through digital advertising tools and features.
• Provide pre- and post-sales support.
• Identify recurring problems and help find solutions.
• Make outbound calls when needed to ensure issues are properly resolved.
• Help improve the overall customer experience.

Conoscenze

English fluency

Descrizione del lavoro

Savior Artigos Texteis Lda in Lisbon is seeking an English-speaking Customer Support Agent to join an international team supporting a leading social media and digital advertising platform.

You’ll help businesses solve advertising-related issues, learn digital tools, and gain hands-on experience across customer experience, technology, and B2B support, with structured training and a path to permanent employment.