AI & Cloud API Troubleshooter — Technical Support

Boeva Tech

Lisboa

On-site

EUR 9,300 - 11,000

Full time

10 days ago

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Benefits offered by this job

Complexity bonus
Meal allowance • €7.63 net per working
Quarterly bonus

Job summary

Boeva Tech in Lisbon is seeking a Technical Support Specialist to help customers with AI-powered, cloud-based products. You will investigate API issues, read HTTP responses, and guide users to solutions.

Join a role that blends customer service with analytical thinking, using AI-assisted workflows and official docs. You will communicate clearly across international markets and maintain quality support standards.

Qualifications

  • At least 2 years of experience in technical support or a related field.
  • C1 English proficiency with strong written and spoken communication.

Responsibilities

  • Troubleshoot technical issues involving APIs and AI-powered, cloud-based solutions.

Skills

Technical support
API troubleshooting
Analytical thinking
Customer service
English (C1)

Job description

Boeva Tech in Lisbon is seeking a Technical Support Specialist to help customers with AI-powered, cloud-based products. You will investigate API issues, read HTTP responses, and guide users to solutions.

Join a role that blends customer service with analytical thinking, using AI-assisted workflows and official docs. You will communicate clearly across international markets and maintain quality support standards.

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