Advertising Support Specialist — Help SMBs Grow Online (Lisbon)

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Fully paid training

Private health and dental insurance

Meal card

Modern Lisbon office near metro

International team

Job summary

Cross Border Talents in Lisbon is seeking English-speaking Customer Care Advisors to support small and medium businesses advertising on social media. You will be the friendly expert who helps them succeed, handling inquiries via chat, email and phone.

The role offers fully paid training, a path to permanent employment, private health and dental insurance, a meal card, and a modern office in central Lisbon with an international team and real career growth. Start dates are in October/November.

Qualifications

• English at C1 level or higher.
• Natural talent for helping people.
• Customer service experience is a plus.
• Willingness to work rotating shifts (40h/week).
• Resident in Lisbon or nearby with the right to work in Portugal.

Responsibilities

• Support business clients via chat, email and phone
• Help them set up and improve their online advertising
• Solve questions quickly, with empathy and a positive attitude

Skills

English proficiency

Customer service

Job description

Cross Border Talents in Lisbon is seeking English-speaking Customer Care Advisors to support small and medium businesses advertising on social media. You will be the friendly expert who helps them succeed, handling inquiries via chat, email and phone.

The role offers fully paid training, a path to permanent employment, private health and dental insurance, a meal card, and a modern office in central Lisbon with an international team and real career growth. Start dates are in October/November.