AdTech Campaign Support Expert

Cross Border Talents; Lisboa; On-site; EUR 26,000 - 42,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking a service-minded professional to support clients relying on digital advertising technology. You will help manage campaigns, explain platform processes and troubleshoot common issues to keep campaigns running smoothly.

You’ll combine strong communication with practical problem-solving in a B2B setting, helping advertisers optimize their campaigns while you gather feedback to improve the product and service provided by the team.

Qualifications

• Experience managing paid campaigns and digital marketing initiatives.
• Strong communication and problem-solving abilities.
• Familiarity with AdTech or customer-support environments and English fluency.

Responsibilities

• Manage enquiries from clients about digital campaign tools.
• Explain platform processes and troubleshooting steps.
• Identify recurring issues and share feedback with the team.
• Keep customer records accurate and complete.

Skills

Paid campaigns

Digital marketing

Customer support

Communication

Analytical thinking

Troubleshooting

English fluency

Job description

Cross Border Talents in Lisbon is seeking a service-minded professional to support clients relying on digital advertising technology. You will help manage campaigns, explain platform processes and troubleshoot common issues to keep campaigns running smoothly.

You’ll combine strong communication with practical problem-solving in a B2B setting, helping advertisers optimize their campaigns while you gather feedback to improve the product and service provided by the team.