Lisbon-based B2B AdTech Support: Paid Campaigns

Cross Border Talents; Lisboa; On-site; EUR 30,000 - 42,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking a digital marketing support specialist to assist business clients using an advertising technology platform. You will combine paid campaign knowledge with clear communication to troubleshoot issues and guide customers through platform processes.

The role emphasizes documenting cases, resolving requests, and delivering excellent customer support in a fast-paced AdTech environment.

Qualifications

• Fluent English and Spanish or Catalan; mandatory paid campaign management experience.
• Experience in digital marketing and an AdTech or customer-support environment.
• Strong communication, analytical and troubleshooting skills; confidence using digital platforms.

Responsibilities

• Assist business customers with questions about platform tools and services.
• Troubleshoot technical and operational issues linked to paid campaigns.
• Explain campaign-related processes and guide clients through solutions.
• Document cases and follow up on outstanding requests.

Skills

Paid campaigns

Customer support

Communication

Troubleshooting

Tools

AdTech platform

Job description

Cross Border Talents in Lisbon is seeking a digital marketing support specialist to assist business clients using an advertising technology platform. You will combine paid campaign knowledge with clear communication to troubleshoot issues and guide customers through platform processes.

The role emphasizes documenting cases, resolving requests, and delivering excellent customer support in a fast-paced AdTech environment.