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A leading health product company in Johor Bahru is looking for a technician to provide on-field technical assistance and support for their massage chairs and fitness products. The ideal candidate should have at least a Diploma in Mechanical, Electrical, or Electronic Engineering, and experience in outdoor servicing or Quality Control. Excellent customer service skills and a willingness to travel are essential. This role offers a competitive salary along with benefits including insurance and overtime claims.
Provide on field technical assistance and service all small items, massage chairs, fitness products and other health related products.
Make appointment with customers and arrange doorstep technical / customer service
Respond promptly and address all customers’ cases within stipulated working days upon receiving the service request
Conduct QC test on products and trouble shooting
Work closely with customer care team, to ensure customer satisfaction
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.