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A logistics company based in Malaysia is seeking a Freight Forwarding Specialist to manage end-to-end operations for import and export shipments. The ideal candidate will have a minimum diploma in logistics or supply chain and 3-5 years of experience in freight forwarding. Responsibilities include coordinating with various stakeholders, preparing shipment documentation, and ensuring compliance with customs regulations. This role demands strong knowledge of import/export procedures and exceptional organizational skills.
Manage end-to-end freight forwarding operations for import and export shipments (Air, Sea, Road).
Coordinate with customers, overseas agents, carriers, and transporters to ensure smooth shipment execution.
Prepare and manage shipment documentation.
Monitor shipment schedules, track cargo, and provide timely status updates.
Ensure compliance with customs regulations, trade laws, and company SOPs.
Liaise with customs clearance teams to ensure smooth cargo clearance.
Resolve operational issues and documentation discrepancies promptly.
Maintain accurate records in ERP or forwarding systems.
Support billing by verifying operational costs and documentation.
Attend customer meetings and handle ad-hoc duties as assigned.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.