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Sales & Manpower Analysis Manager
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Sales & Manpower Analysis Manager
Job summary
A leading home improvement brand in Selangor, Malaysia is looking for a Retail Operations Analyst to enhance store performance. Responsibilities include updating personnel records, monitoring hiring practices, and optimizing staff allocation based on sales data. The ideal candidate holds a Bachelor's degree and has at least 3-5 years of experience in retail operations with strong analytical skills and proficiency in tools like Power BI. Join our team and contribute to our expansion across multiple stores.
Qualifications
- 3 to 5 years of experience in retail operations, workforce planning, or sales performance analysis.
- Good understanding of retail store operations and manpower planning principles.
- Able to manage multiple priorities and work cross-functionally.
Responsibilities
- Ensure all store PIC records are accurate and regularly updated.
- Monitor and flag over-hiring instances across stores.
- Review manpower allocations store-by-store.
- Conduct audits on stores experiencing significant sales declines.
- Develop and refine store targets and staff schedules.
Skills
Education
Tools
At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.
With over 5,000+ stores across 14 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career. From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.
1. Store PIC Updates
- Ensure all store PIC (Person-in-Charge) records are accurate and regularly updated.
- Coordinate with HR and Operations to maintain up-to-date reporting structures.
2. Over-Hiring Control
- Monitor and flag over-hiring instances across stores.
- Implement corrective actions and coordinate with Area Managers and HR for follow-up.
3. Headcount Optimization
- Review manpower allocations store-by-store to ensure alignment with business needs.
- Recommend headcount changes based on store size, sales, and operational demands.
- Analyse store sales performance, salary ratios, and staff turnover trends.
- Study staff turnover patterns and identify root causes for improvement.
5. Sales Drop Investigations
- Conduct audits and deep-dives on stores experiencing significant sales declines.
- Coordinate with relevant departments to identify and resolve underlying issues.
6. Target & Scheduling Optimization
- Develop and refine store targets, optimize staff schedules, and adjust business hours as needed.
7. SOP Development
- Enhance hiring and customer service SOPs for efficiency and consistency.
- Bachelor's Degree in Business Administration, Retail Management, Statistics, or a related field.
- Experience: Minimum 3 to 5 years of experience in retail operations, workforce planning, or sales performance analysis.
- Strong analytical mindset with proficiency in Excel and data tools (e.g., Power BI, Tableau).
- Good understanding of retail store operations and manpower planning principles.
- Excellent communication, presentation, and coordination skills.
- Able to manage multiple priorities and work cross-functionally with Operations, HR, and Finance.
- High attention to detail and a proactive approach to problem-solving.
- Experience in a multi-store or chain retail environment.
- Familiarity retail KPIs and manpower cost metrics.
- Strong leadership and management skills.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.