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Job summary
A leading retail company in Shah Alam is seeking an experienced retail operations manager. The role requires a diploma or degree holder with 2-3 years of relevant experience. Responsibilities include ensuring customer satisfaction, maintaining company assets, and providing employee training. Benefits include medical facilities, an annual bonus, salary increases, and training. Shift work is required, including holidays.
Benefits
Qualifications
- Must possess a Diploma or Degree in any field.
- Experience in retail operations management or related fields is required.
- Computer literacy skills in MS Office (Word, Excel, PowerPoint, Teams) are essential.
Responsibilities
- Ensure customer satisfaction and strong relationships with customers.
- Maintain good operating condition of company assets.
- Provide training and development to team members.
- Adhere to budgetary expenditure and propose expense control plans.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.