Global Ocean Operations Coordinator

CMA CGM; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics company in Penang is looking for a dedicated individual to handle daily ocean operations. Responsibilities include troubleshooting operations with customers and vendors, ensuring service quality, and preparing reports. The ideal candidate should have a proactive customer service approach and be ready to support the department's performance targets. Join the team to contribute to seamless logistics operations in a dynamic work environment.

Responsibilities

• Troubleshoot daily ocean operations from various customers and vendors.
• Prepare customer and AP reports.
• Ensure achievement of ocean department KPI.
• Liaise and arrange with vendors for daily operations.
• Provide pro-active customer service for all clients.
• Verify invoices and arrange payment to vendors.

Job description

A global logistics company in Penang is looking for a dedicated individual to handle daily ocean operations. Responsibilities include troubleshooting operations with customers and vendors, ensuring service quality, and preparing reports. The ideal candidate should have a proactive customer service approach and be ready to support the department's performance targets. Join the team to contribute to seamless logistics operations in a dynamic work environment.