Sales Executive (Outdoor)

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.; Shah Alam; On-site; MYR 30,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Sales and Customer Relationship Executive to enhance customer satisfaction and drive sales of steel products. This role involves monitoring customer accounts, preparing forecasts, and collaborating with various teams to ensure successful product introductions. If you have experience in sales and excellent communication skills, this could be the perfect opportunity for you.

Qualifications

• Experience in sales and customer service.
• Strong communication skills to manage client interactions.
• Ability to prepare reports and sales forecasts.

Responsibilities

• Monitor and follow-up on customer interactions to enhance confidence in steel products.
• Collaborate with marketing and sales teams for product releases.
• Prepare new product information and implement plans.

Skills

Customer Relationship Management

Sales Forecasting

Communication

Analytical Skills

Job description

・Responsible in monitoring the work (“follow-up”) (appointments and advisory services) on customers made to increase customers' confidence in steel products distributed
・Responsible in identifying local companies especially new companies to introduce the company’s production products and subsequently convince customers to use the relevant steel products.
・Responsible for always cooperating with the Accounts division in monitoring the accounts of customers to ensure that the accounts can be settled on time and if there are problems, provide accurate information and communicate with customers for outstanding accounts.
・Responsible for constantly liaising and collaborating with the Sales, Marketing and Services team related to the company’s key product releases and providing an understanding of the product characteristics of the company’s products and providing content guidelines for steel products.
・Responsible in preparing a new product information plan and working with the Sales, Marketing and Live Services team on the implementation plan so that it runs according to the plan that has been set.
・Preparing sales forecast and planning of the material intake
・Maintains relationships with clients by providing support, information, and guidance.
・Attending to customer complaint and ensuring their satisfaction
・Prepares reports by collecting, analyzing, and summarizing information
・Providing after sales service
・Prepare quotation
・Performs other duties as assigned