Ocean Senior Assistant

Ups; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A Fortune Global 500 organization is seeking a motivated individual for a permanent position in operations. The role involves assisting with inbound and outbound shipments, preparing shipping documentation, and enhancing customer relationships. Candidates should have a diploma in logistics and 3-5 years of experience in ocean freight operations, along with excellent customer service and interpersonal skills. Proficiency in Microsoft Office is essential for this role based in Shah Alam, Malaysia.

Qualifications

• Minimum 3-5 years of experience in ocean freight operations.
• Excellent customer service and interpersonal skills required.
• Good command of written and spoken English and local language.

Responsibilities

• Assist the Team Lead in operations for inbound and outbound shipments.
• Prepare shipping documents for supplier management.
• Enhance customer/vendor relationships.

Skills

Customer service experience

Interpersonal skills

Problem-solving skills

Multi-tasking

Education

Diploma in Logistics/Transportation or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Responsibilities

• To assist the Team Lead in carrying out operations for inbound and outbound shipments
• Shipping document preparation for supplier management and shipping requirements to the US and other parts of the world
• To plan, organize and communicate to carry out daily tasks
• Enhance customer/vendor relationships and meet organizational goals
• To carry out daily administrative work and liaise with other departments
• To report any irregularities to the Team Lead from time to time
• To perform any other duties as directed by the Team Lead from time to time

Requirements

• Minimum Diploma, Advanced/Higher/Graduate in Logistics/Transportation or equivalent
• At least 3-5 years of experience in ocean freight operations
• Excellent customer service experience and interpersonal skills required
• Good command of written and spoken English & local language, and a pleasant and courteous personality
• Computer literacy in Microsoft Excel, Word, Power Point
• Good problem‑solving skills and ability to multi‑task
• Must be a self‑starter, able to work independently and highly motivated

Employee Type

Permanent

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