Postes à San Luis Potosi, Mexique

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

As a Product Design Lead at Bitso, you will be instrumental in shaping the future of our products. You\'ll lead and mentor a team of talented designers, guiding them to create seamless and impactful experiences that empower our users in the world of crypto. This is more than a management role; you\'ll be a hands-on leader, driving design strategy, fostering a culture of excellence, and ensuring our team delivers high-quality, customer-centric solutions.

You will be a key contributor to our product\'s success, translating complex challenges into elegant and intuitive designs that drive growth and innovation, all while helping to simplify financial services in the cryptocurrency ecosystem and enabling financial inclusion across Latin America. Your work will directly contribute to our mission of becoming the region\'s most loved fintech company.

Head of Design

Please meet all of the following required qualifications to avoid an automatic rejection.

You are a seasoned product designer with a passion for building and leading high-performing teams. You have a deep understanding of the end-to-end product development lifecycle and a proven track record of shipping successful products.

• Experience & Leadership: You have at least 8+ years of experience in product design, with a minimum of 2+ years in a leadership or senior role. You\'ve led teams and mentored junior designers, helping them grow and achieve their full potential.
• English Proficiency: You are a fluent and confident communicator in English, both written and spoken.
• Problem-Solving: You are a strategic thinker who can tackle complex, ambiguous problems. You can break down large-scale initiatives into actionable design tasks and guide your team toward effective solutions.
• Execution & Ownership: You have a strong sense of ownership and are driven to deliver results. You hold your team to a high standard of execution and are accountable for the quality and impact of their work.
• Design Systems: You have experience contributing to and evolving design systems. You understand the value of consistency and efficiency in design.
• Mentorship: You are a natural mentor and coach, skilled at providing constructive feedback and fostering a positive, collaborative environment where designers can thrive.
• Quality & Standards: You have an unwavering commitment to quality. You establish and enforce high standards for design excellence, ensuring our products are visually appealing, user-friendly, and technically sound.
• Data-Driven Mindset: You are comfortable using data and user research to inform your design decisions. You have a customer-obsessed approach and prioritize building products that truly solve user problems.
• Technical Skills: You are a master of Figma and proficient in other relevant design tools. You can create prototypes, user flows, and high-fidelity mockups with ease. You also have a solid understanding of front-end technologies and their impact on design.

• Lead & Mentor: You will lead and mentor a team of talented designers, including product designers, content designers, and UX researchers. You will provide regular feedback, set clear expectations, and support their professional growth across all these disciplines.
• Drive Strategy: You will own the design strategy for your product area, identifying key user problems and opportunities for innovation. You will work closely with other design leaders, product managers, engineers, and stakeholders to define strategy and align on product goals.
• Prioritize: You will help your team prioritize their work, ensuring they focus on the most impactful projects that align with business objectives.
• Hands-on Design: You will remain a hands-on designer, contributing to projects and leading by example. You\'ll be involved in key design critiques and decisions, ensuring a high level of craft and quality across the team\'s output.
• Foster Culture: You will help cultivate a strong, positive, and collaborative design culture within the organization. You\'ll champion the value of design and advocate for user-centered thinking at every stage of the product lifecycle.
• Design Systems Guardian: You will act as a guardian and key contributor to our Design System, ensuring its evolution and adoption across the team to maintain consistency and efficiency.
• Support Research & Content: You will support the research team in bringing valuable insights to the product roadmaps. You will also ensure content quality is high across all channels, working closely with content designers to deliver clear, consistent, and effective messaging.

5 direct reports across Product Design, Research and Content Design

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we\'re looking for. If this role excites you but you don\'t match every point in the description, we still want to hear from you.

#LI-Remote

With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

When we hire people for our team, we specifically test for the following traits in addition to our cultural values:

• Mission-Driven: We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges
• High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility.
• Exceptional Hard Skills: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity.
• Self-Management: We look for individuals who can independently manage their work, career, and professional development.

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

• Me Time program, including unlimited paid time off.
• Remote-first work environment.
• Employee Stock Option program.
• Zero trading fees through our Bitso Alpha app.
• Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
• Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
• Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
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