Tableau Customer Success Strategist

Salesforce; Ciudad de México; Híbrido; MXN 900.000 - 1.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Office-flexible

Descripción de la vacante

Salesforce is seeking a Customer Success Manager in Mexico City to ensure high-value customers achieve ROI with the Signature Success Plan. You will act as a trusted advisor, align technical and business needs with customer priorities, and drive adoption of Tableau capabilities across user teams.

You will manage strategic relationships with IT and business leaders, orchestrate deliverables, and guide customers through the Signature lifecycle, while coordinating internal resources for maximum

Formación

• Experience in driving business value with SaaS platforms.
• Ability to translate technical concepts into business terms.
• Strong consulting skills with the ability to influence C-level conversations.

Responsabilidades

• Serve as the single point of customer accountability for Signature deliverables and renewals.
• Coordinate all deliverables and oversee the Signature lifecycle.
• Lead adoption of Tableau features and guide dashboard creation for users.

Conocimientos

Tableau Desktop

Tableau Cloud/Server

Tableau Prep

Communication

C-suite influence

Herramientas

Tableau

Descripción del empleo

Salesforce is seeking a Customer Success Manager in Mexico City to ensure high-value customers achieve ROI with the Signature Success Plan. You will act as a trusted advisor, align technical and business needs with customer priorities, and drive adoption of Tableau capabilities across user teams.

You will manage strategic relationships with IT and business leaders, orchestrate deliverables, and guide customers through the Signature lifecycle, while coordinating internal resources for maximum