Supplier Success Coordinator (Hybrid – Mexico)

UL Solutions; México; Hybrid; MXN 260,000 - 380,000; Full time

Job summary

UL Solutions is seeking an Administrative Specialist in Mexico to support customer and business development, focusing on suppliers ecosystem. In this hybrid role, you will be a primary contact for prospects, qualify opportunities, and guide them through the initial sales stages before handing off to Sales Executives.

Strong English and CRM experience are essential. The position requires 2+ years in customer-facing roles, excellent organization, and collaboration with cross-functional teams.

Qualifications

• 2+ years in inside sales or customer-facing roles.
• Strong English communication, written and verbal.
• Bachelor's degree preferred; equivalent professional experience considered.
• Strong organizational and time-management skills.
• Proactive outreach to prospective customers.
• Experience with CRM platforms such as Salesforce or similar.
• Proficiency with Microsoft Office (Excel, Outlook, Teams).
• Ability to collaborate with Sales, laboratory, and cross-functional teams.
• A proactive, organized, and results-oriented approach.

Responsibilities

• Be initial contact for suppliers needing testing and certification services.
• Reach out to prospects by phone and email to understand needs and build relationships.
• Respond quickly to opportunities and maintain outreach cadence.
• Qualify needs and identify opportunities for UL Solutions' services.
• Guide customers through early sales process and quote coordination.
• Transition opportunities to Sales Executives for closing.
• Maintain CRM records and organize outreach effectively.
• Collaborate with Sales and lab teams to start projects smoothly.

Skills

Inside sales

Business development

Lead generation

Customer service

Account management

Project coordination

Education

Bachelor's degree or equivalent

Tools

Salesforce

Excel

Outlook

Teams

Job description

UL Solutions is seeking an Administrative Specialist in Mexico to support customer and business development, focusing on suppliers ecosystem. In this hybrid role, you will be a primary contact for prospects, qualify opportunities, and guide them through the initial sales stages before handing off to Sales Executives.

Strong English and CRM experience are essential. The position requires 2+ years in customer-facing roles, excellent organization, and collaboration with cross-functional teams.