Hybrid Sales Support Associate – Customer Relations

SoftwareOne; Ciudad de México; Híbrido; MXN 20.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee referral bonus program

Training and development opportunities

Team-building activities

Corporate events

Descripción de la vacante

A global software solutions provider is seeking a Sales Support Junior in Mexico City. This full-time, hybrid role focuses on providing exceptional customer service while managing orders and enhancing customer relationships. The ideal candidate holds a Bachelor's degree and has excellent English communication skills, along with some customer service experience. The company fosters a supportive culture with training opportunities, work-life balance, and rewards for employee achievements.

Formación

• 0 -1 years’ customer service experience.
• General math skills are essential.
• Proficiency in PC and software applications.

Responsabilidades

• Provide outstanding customer service.
• Research relevant information to complete tasks.
• Manage ticketing and follow up on unprocessed orders.

Conocimientos

Excellent English written & verbal Skills

General math skills

PC proficiency

Knowledge of MS Office

Knowledge of Adobe Acrobat

Excellent Excel Skills

Efficient communication

Organization

Multitasking

Time management skills

Solid problem-solving

Consultative skills

Research skills

Attention to detail

Reliable work ethic

Educación

Bachelor's Degree in Business Administration or related fields

Herramientas

ERP Systems

MS Office

Adobe Acrobat

Descripción del empleo

A global software solutions provider is seeking a Sales Support Junior in Mexico City. This full-time, hybrid role focuses on providing exceptional customer service while managing orders and enhancing customer relationships. The ideal candidate holds a Bachelor's degree and has excellent English communication skills, along with some customer service experience. The company fosters a supportive culture with training opportunities, work-life balance, and rewards for employee achievements.