Hybrid Sales Support Associate – Customer Relations

SoftwareOne; Ciudad de México; Hybrid; MXN 20,000 - 30,000; Full time

Benefits offered by this job

Employee referral bonus program

Training and development opportunities

Team-building activities

Corporate events

Job summary

A global software solutions provider is seeking a Sales Support Junior in Mexico City. This full-time, hybrid role focuses on providing exceptional customer service while managing orders and enhancing customer relationships. The ideal candidate holds a Bachelor's degree and has excellent English communication skills, along with some customer service experience. The company fosters a supportive culture with training opportunities, work-life balance, and rewards for employee achievements.

Qualifications

• 0 -1 years’ customer service experience.
• General math skills are essential.
• Proficiency in PC and software applications.

Responsibilities

• Provide outstanding customer service.
• Research relevant information to complete tasks.
• Manage ticketing and follow up on unprocessed orders.

Skills

Excellent English written & verbal Skills

General math skills

PC proficiency

Knowledge of MS Office

Knowledge of Adobe Acrobat

Excellent Excel Skills

Efficient communication

Organization

Multitasking

Time management skills

Solid problem-solving

Consultative skills

Research skills

Attention to detail

Reliable work ethic

Education

Bachelor's Degree in Business Administration or related fields

Tools

ERP Systems

MS Office

Adobe Acrobat

Job description

A global software solutions provider is seeking a Sales Support Junior in Mexico City. This full-time, hybrid role focuses on providing exceptional customer service while managing orders and enhancing customer relationships. The ideal candidate holds a Bachelor's degree and has excellent English communication skills, along with some customer service experience. The company fosters a supportive culture with training opportunities, work-life balance, and rewards for employee achievements.