Bilingual Partner Success Specialist

Concentrix Services Mexico, S.A. de C.V.; Ciudad de México; On-site; MXN 420,000 - 560,000; Full time

Job summary

Concentrix Services Mexico, S.A. de C.V. is seeking a Specialist, Partner Success to enable the sales process for client products and services.

You will manage relationships with key channel partners and support a team to drive sales through these partners, while improving retention and revenue growth for an established customer base. Required English and Mexican Spanish, full-time role located at Mexico City Downtown Insurgentes.

Qualifications

• Experience managing channel partner relationships.
• Experience enabling sales processes and forecasting.
• Strong communication in English and Spanish.

Responsibilities

• Manage relationships with channel partners and coordinate delivery with internal teams.
• Create and deliver training to sales teams and share insights.
• Maintain high CRM data hygiene and accurate forecasting (weekly/monthly).
• Conduct reviews and health checks to identify at-risk customers and opportunities.
• Attend vendor events and share best practices with partners.

Skills

Channel partner mgmt

Sales enablement

CRM hygiene

Bilingual English/Spanish

Tools

CRM systems

Job description

Concentrix Services Mexico, S.A. de C.V. is seeking a Specialist, Partner Success to enable the sales process for client products and services.

You will manage relationships with key channel partners and support a team to drive sales through these partners, while improving retention and revenue growth for an established customer base. Required English and Mexican Spanish, full-time role located at Mexico City Downtown Insurgentes.