Strategic Enterprise Account Manager (Growth & Negotiations)

Uber; Xochimilco; On-site; MXN 350,000 - 650,000; Full time

Job summary

United States Digital Space LLC seeks an Account Manager for its Eats team in Mexico. You will manage a portfolio of high-value restaurant partners, acting as a business consultant to optimize operations, grow revenue, and enhance the customer experience.

You will operate autonomously, handling complex partner negotiations and cross-functional projects with Operations, Marketing, and Product teams to deliver strong results in the Mexican market.

Qualifications

• 3+ years in Account Management, Sales, BD, or client-facing strategy.
• Spanish native/bilingual and professional English.
• Strong Excel/Google Sheets with lookups and pivot tables.
• Excellent written and verbal communication; able to explain complex concepts.
• Ability to negotiate with business owners.

Responsibilities

• Manage a portfolio of enterprise restaurant partners; retain, grow, and optimize.
• Conduct Monthly Business Reviews with partners, analyze performance data.
• Identify cross-sell opportunities for Eats products.
• Diagnose operational issues and implement improvements with partners.
• Lead contract renewals and renegotiations.
• Gathers market feedback and advocate product improvements with teams.

Skills

Spanish (Native/Bilingual)

English (Professional)

Excel / Google Sheets

Data interpretation

Communication

Negotiation

Analytical thinking

SQL (basic)

Tools

Salesforce

SQL

Job description

United States Digital Space LLC seeks an Account Manager for its Eats team in Mexico. You will manage a portfolio of high-value restaurant partners, acting as a business consultant to optimize operations, grow revenue, and enhance the customer experience.

You will operate autonomously, handling complex partner negotiations and cross-functional projects with Operations, Marketing, and Product teams to deliver strong results in the Mexican market.