Strategic Enterprise Account Manager – Eats (Mexico)

Uber Technologies Inc.; México; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses and equity

Benefits package

In-office collaboration culture

Descripción de la vacante

Uber Technologies Inc. in Mexico City is seeking a strategic and data-driven Account Manager to be the main point of contact for a portfolio of high-value restaurant partners. You will act as a business consultant, using data to optimize operations, grow revenue, and delight customers.

You will work with Operations, Marketing, and Product teams to ensure the best restaurant experience in the Mexican market, handling negotiations and cross-functional projects with autonomy.

Formación

• 3+ years of experience in Account Management, Sales, Business Development, or a client-facing strategy role.
• Native/Bilingual Spanish and professional English.
• Strong Excel/Google Sheets skills for data interpretation and storytelling.

Responsabilidades

• Own a portfolio of Enterprise restaurant partners and drive retention, satisfaction, and growth on the platform.
• Conduct Monthly Business Reviews with partners to present performance data and tailored recommendations.
• Identify opportunities to cross-sell Uber Eats products to align with partner goals.
• Diagnose operational issues and implement solutions to improve customer experience.
• Lead contract renewals and renegotiations for sustainable partnerships.
• Gather market feedback and advocate for product improvements with Product/Engineering teams.

Conocimientos

Account Management

Sales

Business Development

Client-facing communication

Excel/Google Sheets

SQL

CRM (Salesforce)

Herramientas

Salesforce

Descripción del empleo

Uber Technologies Inc. in Mexico City is seeking a strategic and data-driven Account Manager to be the main point of contact for a portfolio of high-value restaurant partners. You will act as a business consultant, using data to optimize operations, grow revenue, and delight customers.

You will work with Operations, Marketing, and Product teams to ensure the best restaurant experience in the Mexican market, handling negotiations and cross-functional projects with autonomy.