Strategic SMB Restaurant Partnerships Lead

Uber; Ciudad de México; Presencial; MXN 600 000 - 900 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonuses

Equity

Benefits

Resumo da oferta

Uber in Mexico City is seeking an Account Manager to drive growth and success for a portfolio of SMB restaurant partners. You will act as their primary advisor on the Uber Eats platform, balancing negotiations, data-driven insights, and strategic collaboration to unlock value and support local businesses.

The role requires 3+ years in account management or related fields, strong negotiation skills, and fluency in Spanish with professional English proficiency.

Qualificações

• 3+ years of experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcoming objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
• Fluency in the local language of the market, and professional proficiency in English.
• High school diploma or equivalent.

Responsabilidades

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Conhecimentos

Negotiation with partners

Data-driven insights

Ambiguity management

Cross-functional collaboration

Fluency in local language + English

Formação académica

High school diploma

Ferramentas

Salesforce

Google Sheets/Excel

Descrição da oferta de emprego

Uber in Mexico City is seeking an Account Manager to drive growth and success for a portfolio of SMB restaurant partners. You will act as their primary advisor on the Uber Eats platform, balancing negotiations, data-driven insights, and strategic collaboration to unlock value and support local businesses.

The role requires 3+ years in account management or related fields, strong negotiation skills, and fluency in Spanish with professional English proficiency.