Growth Account Manager — SMB & Mid‑Market (Mexico City)

Deliverect; Ciudad de México; Hybrid; MXN 526,593 - 877,655; Full time

Benefits offered by this job

Dedicated learning budget

Compensation packages tailored to the region

Work-life balance with a hybrid schedule

Job summary

Deliverect is seeking a Growth Account Manager in Mexico City to manage and optimize partnerships with existing restaurant clients. This hybrid role enables the innovative management of SMB and Mid-Market accounts. The manager will drive revenue growth through upselling and improve customer satisfaction by fostering strong relationships.

You should have over 3 years of B2B SaaS experience, be comfortable with technical discussions, and possess excellent communication skills. Join us to impact Deliverect's growth in an exciting market.

Qualifications

• 3+ years of experience in B2B SaaS account management or customer success.
• Experience with mid-market customers, preferably in the restaurant or food tech industry.
• Ability to drive consultative up-sell discussions.

Responsibilities

• Manage a portfolio of existing SMB and Mid-Market restaurant accounts.
• Drive regional revenue growth through upselling and cross-selling opportunities.
• Conduct business reviews with merchants to analyze performance.

Skills

Account management

B2B SaaS experience

Customer relationship building

Technical proficiency

Strong communication skills

Education

Bachelor's degree or equivalent work experience

Tools

HubSpot

Job description

Deliverect is seeking a Growth Account Manager in Mexico City to manage and optimize partnerships with existing restaurant clients. This hybrid role enables the innovative management of SMB and Mid-Market accounts. The manager will drive revenue growth through upselling and improve customer satisfaction by fostering strong relationships.

You should have over 3 years of B2B SaaS experience, be comfortable with technical discussions, and possess excellent communication skills. Join us to impact Deliverect's growth in an exciting market.