Strategic SMB Partner Manager

Uber Technologies Inc.; Ciudad de México; On-site; MXN 520,000 - 860,000; Full time

Job summary

Uber Technologies Inc. in Mexico City is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners on Uber Eats. You will serve as their trusted advisor, unlocking platform value and driving long-term partnerships.

The role requires data-driven decision making, strong negotiations, and the ability to navigate ambiguity in a fast-paced environment. If you thrive on autonomy and tangible community impact, this is your role.

Qualifications

• 3+ years of experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcoming objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
• Fluency in the local language of the market, and professional proficiency in English.
• High school diploma or equivalent.

Responsibilities

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Skills

Account management

Operations

Sales

Education

High school diploma

Tools

Salesforce

Google Sheets

Excel

Job description

Uber Technologies Inc. in Mexico City is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners on Uber Eats. You will serve as their trusted advisor, unlocking platform value and driving long-term partnerships.

The role requires data-driven decision making, strong negotiations, and the ability to navigate ambiguity in a fast-paced environment. If you thrive on autonomy and tangible community impact, this is your role.