Growth Account Manager — SMB & Mid‑Market (Mexico City)

Medium; Ciudad de México; Hybrid; MXN 437,598 - 612,637; Full time

Benefits offered by this job

Dedicated learning budget

Diverse international team

Regionally tailored rewards

Job summary

Medium is seeking a Growth Account Manager for the SMB/MM segment in Mexico City. In this full-time, hybrid role, you'll manage existing restaurant partnerships and drive revenue growth through upselling and consultative support.

The ideal candidate has over 3 years in B2B SaaS account management, strong commercial acumen, and excellent interpersonal skills. Join us to redefine how restaurants connect with customers globally.

Qualifications

• 3+ years of experience in B2B SaaS account management.
• Experience managing relationships with mid-market customers.
• Ability to drive consultative up-sell discussions.

Responsibilities

• Manage and grow a portfolio of existing restaurant accounts.
• Drive regional revenue growth by identifying up-sell opportunities.
• Conduct regular business reviews with key merchants.

Skills

B2B SaaS account management

Customer success

Solutions consulting

Commercial acumen

Interpersonal skills

CRM software (HubSpot)

Fluency in English

Education

Bachelor's degree in a relevant field

Job description

Medium is seeking a Growth Account Manager for the SMB/MM segment in Mexico City. In this full-time, hybrid role, you'll manage existing restaurant partnerships and drive revenue growth through upselling and consultative support.

The ideal candidate has over 3 years in B2B SaaS account management, strong commercial acumen, and excellent interpersonal skills. Join us to redefine how restaurants connect with customers globally.