Strategic Enterprise Account Manager, Eats (Mexico)

Uber; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Uber Mexico is seeking a strategic, data-driven Account Manager for Uber Eats. You will be the main contact for a portfolio of high-value restaurant partners, acting as business consultant to optimize operations, grow revenue, and delight customers.

Collaborate with Operations, Marketing, and Product teams to deliver the best experience in the Mexican market, handling negotiations and cross-functional projects with autonomy.

Formación

• 3+ years in Account Management, Sales, or client-facing strategy roles.
• Strong ability to interpret data and turn it into actionable narratives for clients.
• Excellent written and verbal communication; negotiation with business owners.

Responsabilidades

• Portfolio management for Enterprise restaurant partners; retention, satisfaction, and growth.
• Conduct Monthly Business Reviews with partners, presenting performance data and tailored recommendations.
• Identify cross-sell opportunities for Uber Eats products (Sponsored Listings/Ads, Offers, Membership).
• Diagnose operational issues and implement solutions to improve the customer experience.
• Lead contract renewals and renegotiations for long-term partnerships.
• Gather market feedback and advocate for product improvements with Product/Engineering teams.

Conocimientos

Spanish (Native)

English (Professional)

Analytical skills

Communication

Herramientas

Salesforce

SQL

Excel/Sheets

Descripción del empleo

Uber Mexico is seeking a strategic, data-driven Account Manager for Uber Eats. You will be the main contact for a portfolio of high-value restaurant partners, acting as business consultant to optimize operations, grow revenue, and delight customers.

Collaborate with Operations, Marketing, and Product teams to deliver the best experience in the Mexican market, handling negotiations and cross-functional projects with autonomy.