Solutions Engineer: Pre-Sales, Demos & Deployments

Speechmatics; Ciudad de México; Hybrid; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Private Medical insurance

Dental for you & family

Pension/401K matching

Working from home allowance

Job summary

Speechmatics is seeking a Solutions Engineer in Mexico City to collaborate with Sales, design customer-ready solutions, and deliver compelling technical demos. You will build proofs of concept, deploy environments, and write lightweight integrations to accelerate evaluating our speech tech.

You will communicate with customers directly, troubleshoot challenges, and participate in global events, while onboarding and training to become proficient with our platform and offerings.

Qualifications

• Experience in a customer-facing technical role (Sales Engineering, Solutions Engineering, Pre-Sales, Technical Consulting, or similar).
• Hands-on programming ability in Python or JavaScript.
• Comfortable with APIs (REST and WebSocket), integrations, and troubleshooting.
• Experience deploying or configuring software in cloud, Linux, containers, or networked environments.
• Strong problem-solving skills and ability to translate customer needs into workable solutions.
• Confident communicator who enjoys working directly with customers.
• Self-motivated, curious, and quick learner of new technologies.
• Collaborative mindset with ability to manage multiple opportunities.

Responsibilities

• Lead the technical pre-sales process from discovery to close in collaboration with Sales.
• Understand customer requirements and design practical solutions.
• Build and deliver technical demos, prototypes, and PoCs.
• Deploy and configure environments in cloud or on-prem for evaluations.
• Write scripts (Python/JavaScript) to support demos and testing.
• Troubleshoot customer challenges and guide to successful outcomes.
• Deliver engaging technical presentations to customers, partners, and events.
• Support conferences and showcases globally, including travel.
• Share knowledge internally to keep Sales updated as the platform evolves.

Skills

Python

JavaScript

APIs (REST & WebSocket)

Cloud deployments

Customer-facing aptitude

Tools

Linux

Containers

Job description

Speechmatics is seeking a Solutions Engineer in Mexico City to collaborate with Sales, design customer-ready solutions, and deliver compelling technical demos. You will build proofs of concept, deploy environments, and write lightweight integrations to accelerate evaluating our speech tech.

You will communicate with customers directly, troubleshoot challenges, and participate in global events, while onboarding and training to become proficient with our platform and offerings.