Enterprise Solutions Engineer

Sezzle; Ciudad de México; Presencial; MXN 450.000 - 750.000; Jornada completa

Descripción de la vacante

Sezzle is seeking a Solutions Engineer in Mexico City to own the technical relationship with merchant partners from pre‑sales through live integration and beyond. You will work on enterprise merchants, design integrations across API/SDKs, and collaborate with Sales, Product, and Engineering.

You will demo solutions, prepare proposals, and ensure seamless integration across web, mobile, and in-store environments while communicating clearly with both engineers and non-technical stakeholders.

Formación

• 4+ years in a customer-facing technical role.
• Experience with mobile SDK integrations on iOS and Android.
• Experience supporting enterprise merchants through complex, multi-stakeholder integrations.
• Hands-on experience with REST APIs, webhooks, and reading API documentation.
• Working knowledge of web technologies: HTML, CSS, JavaScript.
• Familiarity with at least one major e-commerce platform and how payment methods integrate.
• Understanding of e-commerce workflows: cart, checkout, payments, refunds, shipping.
• Ability to explain technical concepts clearly to non-technical audiences and engineers.
• Strong written communication and ability to document clearly.
• Comfort managing several merchant integrations in a fast-moving environment.
• Ability to read code in at least one language to debug implementations.
• Demonstrated ability to use AI tools effectively in day-to-day work.

Responsabilidades

• Own technical discovery for prospective merchants and map them to Sezzle integration paths.
• Lead product demos and technical presentations for merchant engineering and business stakeholders.
• Design integration solutions across API, SDKs, and platform plugins (Shopify, BigCommerce, Magento, WooCommerce, Wix, and custom builds).
• Write technical proposals and complete RFP and security questionnaire responses.
• Support merchant mobile app integrations: SDK implementation, in-app checkout, and native vs webview handoff.
• Validate integrations in sandbox and production before launch, including checkout flow and placements.
• Troubleshoot live integration issues with Support and Engineering and relay the technical narrative to merchants.
• Translate recurring merchant needs into product feedback and push for fixes that unlock revenue.
• Build and maintain integration documentation and runbooks for scale.
• Act as trusted technical advisor post-launch and spot optimization opportunities.

Conocimientos

Customer-facing

Mobile SDKs (iOS/Android)

Enterprise integrations

REST APIs & webhooks

Web technologies (HTML/CSS/JS)

E-commerce platforms

E-commerce workflows

Explain technical concepts clearly

Written communication

Manage multiple integrations

Read code to debug

AI tools usage

Educación

Bachelor's degree in CS/CE or related field

Herramientas

Shopify

BigCommerce

Magento

WooCommerce

Wix

Descripción del empleo

Sezzle is seeking a Solutions Engineer in Mexico City to own the technical relationship with merchant partners from pre‑sales through live integration and beyond. You will work on enterprise merchants, design integrations across API/SDKs, and collaborate with Sales, Product, and Engineering.

You will demo solutions, prepare proposals, and ensure seamless integration across web, mobile, and in-store environments while communicating clearly with both engineers and non-technical stakeholders.