SMB Partnerships & Growth Manager

Uber Technologies Inc.; Monterrey; Presencial; MXN 400 000 - 660 000; Tempo integral

Resumo da oferta

Uber Technologies Inc. in Monterrey seeks an Account Manager to own growth and success of a portfolio of SMB restaurant partners, acting as their advisor to unlock the Uber Eats platform.

You’ll build long-term partnerships, manage portfolios with data-driven insights, navigate ambiguity, and collaborate with cross-functional teams to scale local market strategies and feature adoption, delivering measurable impact to partners.

Qualificações

• 3+ years in account management, operations, sales or customer-facing roles.
• Ability to negotiate with external partners and overcome objections.
• Experience in high-ambiguity environments and quick pivots based on changing priorities.
• Data-driven mindset to manage portfolio sales lifecycle and deliver insights.
• Fluency in the local language and professional proficiency in English.
• High school diploma or equivalent.

Responsabilidades

• Build and grow long-term partnerships by understanding what matters most to restaurant partners for long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence adoption of new features and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Conhecimentos

Account management

Negotiation

Data-driven insights

Customer-facing

Fluency in English

Local language proficiency

Formação académica

High school diploma

Ferramentas

Salesforce

Google Sheets/Excel

Descrição da oferta de emprego

Uber Technologies Inc. in Monterrey seeks an Account Manager to own growth and success of a portfolio of SMB restaurant partners, acting as their advisor to unlock the Uber Eats platform.

You’ll build long-term partnerships, manage portfolios with data-driven insights, navigate ambiguity, and collaborate with cross-functional teams to scale local market strategies and feature adoption, delivering measurable impact to partners.