Growth & Partnerships Manager, SMB Restaurants

Uber; Región Centro; On-site; MXN 400,000 - 700,000; Full time

Benefits offered by this job

Bonuses

Equity

In-office role

Job summary

Uber Eats is hiring an Account Manager to grow and support a portfolio of SMB restaurant partners in Mexico. You will serve as their primary advisor, unlocking value from the platform and guiding long-term partnerships in a fast-paced, ambiguity-filled environment.

You will negotiate, analyze data, and collaborate across teams to drive adoption of features and campaigns that benefit partners and Uber alike.

Qualifications

• 3+ years in account management or customer-facing roles.
• Strong negotiation and objection-handling skills.
• Data-driven approach to portfolio optimization.
• Proficiency in English; Spanish is a plus.

Responsibilities

• Build and grow long-term partnerships with SMB restaurant partners.
• Manage partner portfolios using data-driven insights to track KPIs.
• Resolve merchant issues and unblock growth in ambiguous situations.
• Influence adoption of new Uber Eats features and marketing products.
• Collaborate with operations, marketing, and product teams to shape regional strategies.

Skills

Account management

Negotiation

Data analysis

English proficiency

Spanish fluency

Education

High school diploma

Tools

Salesforce

Google Sheets

Job description

Uber Eats is hiring an Account Manager to grow and support a portfolio of SMB restaurant partners in Mexico. You will serve as their primary advisor, unlocking value from the platform and guiding long-term partnerships in a fast-paced, ambiguity-filled environment.

You will negotiate, analyze data, and collaborate across teams to drive adoption of features and campaigns that benefit partners and Uber alike.