Growth-Driven SMB Restaurant Partnerships Manager

Uber Technologies Inc.; Región Centro; Presencial; MXN 480.000 - 600.000; Jornada completa

Descripción de la vacante

Uber Technologies Inc. is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners on Uber Eats, acting as their primary advisor to unlock the platform’s full potential and support local businesses.

The role is fast-paced and demands grit, resilience, and the ability to navigate ambiguity, negotiate effectively, and build lasting partnerships while delivering data-driven insights that inform regional strategies.

Formación

• 3+ years of experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcome objections.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting priorities.
• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
• Fluency in the local language of the market, and professional proficiency in English.
• High school diploma or equivalent.

Responsabilidades

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Conocimientos

Account management

Negotiation

Data-driven insights

Stakeholder management

English proficiency

Grit and resilience

Educación

High school diploma

Herramientas

Salesforce

Google Sheets

Excel

Descripción del empleo

Uber Technologies Inc. is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners on Uber Eats, acting as their primary advisor to unlock the platform’s full potential and support local businesses.

The role is fast-paced and demands grit, resilience, and the ability to navigate ambiguity, negotiate effectively, and build lasting partnerships while delivering data-driven insights that inform regional strategies.