SMB Restaurant Growth Account Manager

Uber Technologies Inc.

Ciudad de México

Sur place

MXN 450 000 - 650 000

Plein temps

Il y a 4 jours

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Résumé du poste

Uber Technologies Inc. is seeking a results-driven Account Manager in Mexico City to grow long-term partnerships with SMB restaurant partners on Uber Eats. You will own portfolio growth, negotiate with partners, and leverage data-driven insights to optimize performance.

The role requires resilience in ambiguity and collaboration across cross-functional teams. You will act as a trusted advisor to local partners, driving feature adoption, marketing initiatives, and regional strategies that scale

Qualifications

3+ years of experience in account management, operations, sales or customer-facing functions.
Ability to negotiate with external partners and overcome objections.
Ability to handle high-ambiguity environments and pivot quickly based on shifting priorities.
Demonstrated ability to build and leverage data-driven insights for portfolio lifecycle-management.
Fluency in Spanish and professional proficiency in English.

Responsabilités

Build and grow long-term partnerships with SMB restaurant partners, acting as their advisor to unlock Uber Eats potential.
Manage partner portfolios with urgency and discipline; track KPIs and optimize opportunities using data.
Resolve merchant issues, unblock growth, and ensure high partner satisfaction.
Influence adoption of new features, marketing products, and services based on market needs.
Collaborate with operations, marketing, and product teams to share local market knowledge and shape regional strategies.