Senior Telecom Partnerships Manager

Infobip ltd.; Ciudad de México; Hybrid; MXN 420,000 - 660,000; Full time

Benefits offered by this job

Flexible work arrangements

Stock options (ESOP)

Hybrid work model

Career development

Job summary

Infobip ltd. in Mexico City is seeking a Telecom Account Manager to lead long-term partnerships with telecom operators, manage commercial activities, and drive sustainable revenue growth in a fast-evolving technology-driven environment.

You will negotiate pricing, oversee contract renewals, coordinate with sales, marketing, and technical teams, and deliver quarterly reviews to show value and identify opportunities.

Qualifications

• Bachelor's or Master's degree in Business, Management, or a related field.
• Strong negotiation and relationship management skills with a clear commercial mindset.
• Proven ability to analyze data and translate insights into actionable business decisions.
• Proficient in MS Office, particularly Excel for data analysis and reporting.
• Excellent written and verbal communication skills, with fluency in English.

Responsibilities

• Develop and maintain strong, trusted relationships with key telecom accounts.
• Lead commercial negotiations, including pricing discussions and contract renewals, ensuring mutually beneficial agreements.
• Serve as the main point of contact for telecom partners, managing communications, escalations, and service updates.
• Collaborate cross-functionally with sales, marketing, technical support, and other teams to coordinate service delivery and meet expectations.
• Prepare and present Quarterly Business Reviews, demonstrating value delivered and identifying growth opportunities.
• Analyze usage and performance data to propose optimization strategies and support business development initiatives.
• Manage billing inquiries and disputes, coordinating internally to ensure timely and effective resolution.
• Facilitate onboarding and rollout of new services, ensuring smooth commercial and operational handover.
• Monitor industry trends and market pricing in collaboration with Business Analysts to stay competitive and informed.

Skills

Negotiation

Relationship management

Data-driven decisions

Communication

English fluency

Independent work

Education

Bachelor's or Master's degree in Business/Management

Tools

Excel

Job description

Infobip ltd. in Mexico City is seeking a Telecom Account Manager to lead long-term partnerships with telecom operators, manage commercial activities, and drive sustainable revenue growth in a fast-evolving technology-driven environment.

You will negotiate pricing, oversee contract renewals, coordinate with sales, marketing, and technical teams, and deliver quarterly reviews to show value and identify opportunities.