Remote Technical Support Specialist

Infobip ltd.; Xico; Híbrido; MXN 350.000 - 520.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

ESOP

Flexible hybrid work

Well-being & balance

Career mobility

Professional development

International mobility

Descripción de la vacante

Infobip ltd. is seeking a technically minded technical customer support professional in Mexico. The role emphasizes helping clients, solving complex issues, and collaborating with engineering teams in a fast-paced, global environment.

You will engage with customers across channels, learn our platform, and contribute to delivering exceptional service while growing your technical and product knowledge.

Formación

• Experience in a technical customer support role.
• Strong interest in IT technologies and ability to learn quickly.
• Excellent communication skills with clients and colleagues.

Conocimientos

Technical support

SQL

Programming logic

Networking

Customer focus

Herramientas

CRM systems

English language

Descripción del empleo

Infobip ltd. is seeking a technically minded technical customer support professional in Mexico. The role emphasizes helping clients, solving complex issues, and collaborating with engineering teams in a fast-paced, global environment.

You will engage with customers across channels, learn our platform, and contribute to delivering exceptional service while growing your technical and product knowledge.