Senior Service Ops Manager Remote Quote-to-Cash

Between Technology; Región Centro; À distance; MXN 301 000 - 346 000; Plein temps

Résumé du poste

Between Technology is seeking a Senior Service Operations Manager to own the quote-to-cash cycle for US and LATAM, coordinating contracts, renewals and invoicing.

You will use CPQ tools, manage SOWs, provide regional sales support, and ensure smooth operations with Excel/Power BI.

This is a 100% remote permanent role in Mexico with salary 27,000–31,000 MXN gross per month and flexible hours.

Qualifications

• Experience in drafting and managing service contracts and SOWs.
• Proven ability to track activations, renewals and invoice requests.
• Experience with quote-to-cash processes and regional sales support.
• Strong Excel/BI tooling for reporting.

Responsabilités

• Prepare quotes and pricing for service contracts using CPQ tools.
• Draft and manage contracts, statements of work (SOWs) and amendments.
• Track new contract activations and manage renewals.
• Coordinate with onboarding and invoicing teams.
• Follow up on past-due accounts with Credit & Collection team.
• Support sales reps and regional teams to ensure smooth quote-to-cash.
• Manage regional contract portfolio and report weekly forecast.
• Maintain and improve operational tools (Excel, Smartsheet, Power BI).
• Daily use of advanced English.

Connaissances

Advanced English

Outils

Microsoft Dynamics

DealHub

Smartsheet

Power BI

Excel

Description du poste

Between Technology is seeking a Senior Service Operations Manager to own the quote-to-cash cycle for US and LATAM, coordinating contracts, renewals and invoicing.

You will use CPQ tools, manage SOWs, provide regional sales support, and ensure smooth operations with Excel/Power BI.

This is a 100% remote permanent role in Mexico with salary 27,000–31,000 MXN gross per month and flexible hours.