Senior Quality & Process Improvement Lead

FedEx Group; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

FedEx Group in Mexico City is seeking a seasoned professional to provide subject matter expertise on district/division process improvement initiatives, ensuring projects run efficiently, on time, and deliver operational gains. You will analyze service performance data, design management information systems for standardized reports, and guide root-cause analysis and implementation of improvements.

Minimum six years in management consulting/operations, with fluency in English and strong analytical

Formación

• Bachelor’s degree in business, engineering, or CS.
• 6 years of professional experience in management consulting or operations.
• Advanced knowledge of FedEx operations and mainframe systems.
• High analytical and communication skills; fluent in English.

Responsabilidades

• Provide subject matter expertise on process improvement projects.
• Analyze service performance data and identify focus areas.
• Support project implementation and problem solving to improve efficiency.

Conocimientos

Process improvement

Data analysis

Root cause analysis

Project management

Stakeholder management

Operations experience

Educación

Bachelor’s degree in business/engineering/CS

Herramientas

Mainframe systems

Descripción del empleo

FedEx Group in Mexico City is seeking a seasoned professional to provide subject matter expertise on district/division process improvement initiatives, ensuring projects run efficiently, on time, and deliver operational gains. You will analyze service performance data, design management information systems for standardized reports, and guide root-cause analysis and implementation of improvements.

Minimum six years in management consulting/operations, with fluency in English and strong analytical