Senior Customer Service & Operations Coordinator

LEONI; Victoria de Durango; Presencial; MXN 30,000 - 50,000; Jornada completa

Descripción de la vacante

A leading automotive supplier in Victoria de Durango seeks a talented operative to manage customer service day-to-day and coordinate operations across various teams. Candidates should have a degree in Economics or Engineering, substantial customer service experience, especially in automotive, and proficiency in English. The role requires familiarization with ERP systems and strong organizational skills. Competitive benefits and a dynamic work environment are offered.

Servicios

Superior benefits package

Weekly payroll

Major Medical Insurance

Life Insurance

Formación

• Customer service/planning experience, preferably in the automotive field.
• Degree in Economics or Engineering.
• Fluent in English (C1).

Responsabilidades

• Manage day-to-day customer service for selected customers.
• Coordinate operations between ADC, customers, production facilities & logistics.
• Process customer orders in ERP system and analyze schedules.

Conocimientos

Customer service / planning experience

English C1

Self-starter

Organized

Quick Learner

Result oriented

Ability to work in a high-pressure environment

Prioritize task in multiple work streams

Educación

Degree in Economics / Engineering

Herramientas

MS-Office

ERP system knowledge (SAP preferred)

Descripción del empleo

A leading automotive supplier in Victoria de Durango seeks a talented operative to manage customer service day-to-day and coordinate operations across various teams. Candidates should have a degree in Economics or Engineering, substantial customer service experience, especially in automotive, and proficiency in English. The role requires familiarization with ERP systems and strong organizational skills. Competitive benefits and a dynamic work environment are offered.