Robotics Service Sales Specialist - North Region

ABB; Apodaca; Híbrido; MXN 450.000 - 750.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sales Incentive Plan

Health and dental insurance

Retirement plan

Flex days

Employee Assistance Program (PAE)

Descripción de la vacante

ABB in Mexico’s Robotics Service segment is seeking a Service Sales Manager to drive service sales, build long-term customer relationships, and secure profitable opportunities within the Installed Base. The role emphasizes promoting ABB’s service portfolio, market analysis, and cross-functional collaboration in a hybrid work setting.

You will focus on generating new service opportunities, leading campaigns, and coordinating with customers and ABB teams to enhance service penetration and customer

Formación

• 3+ years of experience in technical service sales, preferably in automation and/or robotics.
• Knowledge of the automotive market and general industry.
• Experience with sales management tools, preferably Salesforce.
• Advanced English.
• Willingness to travel.
• Bachelor’s degree in Mechanical, Electrical, Electronic, or Mechatronic Engineering.

Responsabilidades

• Penetrate Installed Base by promoting upgrades, retrofits, and value-added solutions.
• Understand channel strategy, establish pricing, prepare sales plans, and propose recovery plans.
• Generate service sales leads and develop new market opportunities by analyzing market trends.
• Act as marketer and salesperson for ABB’s service products and solutions during campaigns, trade fairs, and meetings.

Conocimientos

Technical sales

Automation

Robotics

Salesforce

English

Travel willingness

Educación

Bachelor’s degree in Mechanical, Electrical, Electronic, or Mechatronic Engineering

Herramientas

Salesforce

Descripción del empleo

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position Reports To

Service Sales Manager

Your Role: Own the Challenge

In this role, you will drive service sales processes, generate new service opportunities, and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and promote the full Service product portfolio. You will also leverage your expertise to build long-term customer relationships and ensure prompt responses to specific customer needs and issues.

The work model for the role is: Hybrid

This role is contributing to the Robotics Service Area in Mexico.

Key Responsibilities

• Penetrate the Installed Base by promoting upgrades, retrofits, and value-added solutions that benefit both customers and ABB.
• Understand channel strategy, establish related pricing, prepare sales plans, review performance, and propose recovery plans when needed.
• Generate service sales leads and develop new market opportunities by analyzing market trends and identifying potential new service offerings.
• Act as a marketer and salesperson for ABB’s service products and solutions during campaigns, trade fairs, exhibitions, conferences, and customer meetings

Qualifications

• 3+ years of experience in technical service sales, preferably in automation and/or robotics
• Knowledge of the automotive market and general industry
• Experience with sales management tools, preferably Salesforce
• Advanced english
• Willingness to travel
• Bachelor’s degree in Mechanical, Electrical, Electronic, or Mechatronic Engineering

We Also Offer Our Employees The Following Benefits

• Sales Incentive Plan
• Saving fund
• Paid parental leave
• Life insurance
• Retirement plan
• Health and dental insurance
• Wellbeing program
• Flex days
• Employee Assistance Program (PAE)
• Access to development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

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